After the order
The order is in. The real work starts here.
A team that confirms by phone, checks before you ship, the carrier, then tracking until delivered or returned. All in one dashboard, no spreadsheets, no copy-paste.
- confirmers on PRO
- 5confirmers on PRO
- minutes between status updates
- 30minutes between status updates
- commission on sales
- 0%commission on sales
From order to delivery
- 01
The order reaches you at once
An alert in the dashboard and a notification on your phone the moment it lands, and it goes straight into the confirmation queue.
- 02
We check it before you call
The same number twice within 24 hours is flagged “Possible duplicate”. You see the customer's history with you: orders, delivered, returned, canceled. Numbers you've blocked don't get through.
- 03
You confirm it with a call
One order at a time: call or WhatsApp, then “Confirmed”, “No answer”, “Call back” or “Cancel”. Call-backs come back first, and an order open on one member's screen isn't shown to anyone else at the same time.
- 04
Sent to the carrier in one click
Name, phone, address and wilaya go across as they are to Yalidine, ZR Express, Maystro, Noest or the Ecotrack network, with a tracking number.
- 05
The status updates itself
Every 30 minutes we ask the carrier: “Delivered” or “Returned” arrives on its own, and stock goes back by itself on a return or cancellation.
Your confirmation team
Add the people who call your customers. They only see the call queue: no settings, no revenue, no products.
- Seats
- 1 member on the free plan, 5 on PRO.
- Automatic split
- Each new order goes to the member with the fewest waiting. Or assign by hand from the orders list.
- Results per member
- Last 7 days: calls, confirmed, no answer or canceled, confirm rate. And today: calls made and orders waiting.
- Keyboard shortcuts
- 1 confirm, 2 no answer, 3 call back, 4 cancel. When you confirm a hundred orders a day, you stop reaching for the mouse.
Your data where you work
- Google Sheets
- Every new order lands as a row in your sheet, and its status updates by itself: confirmed, shipped, delivered, returned.
- CSV export
- Orders and products in one file, whenever you want.
- Meta and TikTok
- Count a sale only when you confirm the order: at checkout they get a Lead, and our server sends the Purchase when you confirm, so your ads learn from real customers.
Frequently asked questions
Can more than one person confirm orders?
Yes. Invite your team by email: 1 member on the free plan, 5 on PRO. They only see the call queue, not your settings, revenue or products.
How are orders split between the team?
Turn on the automatic split: each new order goes to the member with the fewest waiting. You can also assign any order to someone from the orders list.
Does the shipment status update by itself?
Yes. Every 30 minutes we ask the carrier about open shipments; delivered, returned or canceled is recorded automatically, and stock goes back on a return or cancellation.
How do I know if a customer is serious?
With every order you see the customer's history at your store (orders, delivered, returned, canceled) and a warning if the same number ordered twice within 24 hours. You can block any number.
Is this on the free plan?
The confirmation queue, the checks, sending to the carrier and Google Sheets are on every plan. The free plan shows customer details for the first 5 orders each month and allows one team member; PRO lifts both: unlimited orders and 5 members.
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